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Service Reply 

Your comments count to us and we want to hear what you have to say...
Please take a moment to fill out the following survey regarding your recent service experience with Johnson's Heating & Air Conditioning. We hope it was a pleasant one from your initial call to our company through to the completion of the maintenance or repair. If you are happy, please tell a friend. If it wasn't all that you expected, please tell us. It's the only way we can improve our level of customer service and remedy the situation. As always thank you for choosing Johnson's Heating & Air Conditioning.

Personal Information
First Name:  
Last Name:  
Telephone:  
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Date of Service Appointment:  
Questions
1. Was your call to our company handled in a courteous and satisfactory manner?


2. Was the service problem and solution explained to your satisfaction?


3. Were you quoted the cost of the repair before the work was started?


4. Was the work area left clean and orderly?


5. Did the technician explain the benefits of our service agreement?


6. Are you a satisfied customer at this time?


7. How did you hear about us? Please select all that apply.

  Other
8. Would you recommend us to a friend or relative?

We would appreciate any comments or remarks that you might like to make that would help us in the future.